Alone Time Support
How can we help?
Help with the app, your sessions and backups.
Email us
appsupport@talero.sePlease tell us your iPhone and iOS version and what happened. Do not send a backup unless we ask for it.
Common questions
How do I keep my training sessions?
Sessions are saved on your phone. Open Your Data in the app and choose Save backup to keep a copy in a location you choose.
Can I use the app offline?
Yes, the training journal and timer work offline. Subscription checks and purchases may need a connection to the App Store.
Where do I manage my subscription?
In the app: Settings → Subscription → Manage subscription. You can also open iPhone Settings, tap your name and choose Subscriptions.